The initial phone call is an incredibly effective tool to grow and scale your restoration business.
When done right, you can increase your close rates and immediately build trust with customers facing water damage situations.
We’ve edited and tested this script over 100 times in our company for inbound leads we get from water damage seo and other lead sources.
What we’ve found is that less is more.
A lot of times, homeowners dealing with water damange don’t understand the extent of the damage
The person answering the phone doesn’t understand that we can actually place fans and dehumidifiers and provide restoration services to a call.
This script eliminates both of those worries.
There’s a couple of factors that are going to change the script or how you train someone to use it.
Remember, you don’t have to use it word for word. Customize it to fit your restoration company and your goals.
Hope this helps you get your team some clear guidance on how to answer the phone using water damage phone scripts.
This checklist will help you identify what is missing from your current strategy and what you must focus on next to take your water damage company to the next level.
How To Quickly Grow & Scale Your Water Damage Restoration Company